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The Fundamentals of Telesales

Duration: One-day workshop
Next Date: July 2014
Locations: Avonmouth House, Avonmouth Street, London, SE1 6NX
and Central Manchester.

Course Description

Sterling Chase’s open telesales training courses offer individuals and teams of delegates the opportunity to develop their telephone selling skills and techniques, training them to be more confident and instilling a ‘can-do’ attitude when it comes to selling over the phone.

Our telesales training course looks at the fundamental skills required to be successful at telephone selling, from an awareness of how to target the right prospects to confidently developing the needs of prospective clients in the first few seconds of each call.

Who Will Benefit?

Our open telesales courses are designed for individuals who are new to telephone selling and wish to improve their core telephone selling skills and techniques, as well as experienced telesales agents who wish to reach the next level of competency.

What Will Delegates Learn?

  • A clear understanding of how to qualify a prospect.
  • How to confidently lead sales conversations over the phone.
  • An ability to effectively handle objections and ask open questions.
  • How to close effectively and gain commitment from the buyer.

Course Outline

Click here to download a detailed outline of this course.

Book Now

To book your place on this course or for more information, call us on 0845 371 3099 or fill in the form below and one of our course administration team will contact you.

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