The training delivered multiple new techniques for all with a great mix of theory, practical, group and individual learning. Appropriate content was tailored to our environment and delivered expertly, passionately and with a sense of fun. My team took away the power and importance of planning, structuring and controlling their sales calls to improve their credibility with clients and ultimately to improve conversion rates. The topics covered were relevant to everyone’s daily role and the programme was delivered with professionalism and credibility, which made my teams more open and approachable. The program made me realise that there are synergies between the two teams that we could be leveraging more. Very relevant and very satisfied. I learned as they learned.
I have been thoroughly impressed with Sterling Chase and the commitment they have given to the npower Sales Academy. Their ability to understand the training requirements, organisational drivers and industry context to drive performance sets them streets ahead of other training and development providers. I would have no hesitation in recommending them to any organisation.
Sterling Chase have delivered exceptional value for BT during the last six years, with extraordinary increases in sales and pipeline year on year without fail – circa £60 million.
Steve and the team are truly inspirational – providing specifically targeted and tailored training for our needs.
Sterling Chase have worked with us to create a true partnership model for the design and delivery of our sales programme which is now delivering tangible change to a key area of business.
The team at Sterling Chase really get what we want to achieve and we now have a programme that is enabling a shift in culture, behaviours and results.
Sterling Chase designed and delivered a series of courses for a new operating division facing into government. Using their own methodology, they tailored and adapted the materials to precisely suit both our public sector market and a new team with different levels of understanding of business and proposition development. We now have a set of working practices based on the Sterling Chase method which are high quality, effective and easy to implement.
The follow up support has also been first rate, with personal support from Steve and the team continuing after delivery. I would unreservedly recommend them to any organisation looking to make a step change in their sales, marketing and stakeholder engagement activities.
I found the training content and delivery of excellent quality. Its relevance to what we need right now was second to none and clearly shows that you fully understood our needs. Hopefully we can build on this going forward and begin to add in greater depth around monetising the pain points and building the ROI models.
Complete new view on how to deliver new business. Brilliant!
Sterling Chase have been highly professional and very tenacious in embedding the techniques and the learning imparted to our Global Account Management (GAM) teams. One of the key benefits of their consulting style is that all of their associates are proven high level practitioners of consultative selling and they bring this practical experience to bear in their work.
They have displayed real stamina and determination in driving forward the Global Account Development programme and deploy associates of a very high standard at all times. We are already seeing measurable revenue benefits that far outweigh the cost of the programme.
Before I used the tools and techniques, my biggest customer was impossible to get any momentum with. One meeting using the tools and techniques resulted in over £150,000 of sales opportunities and 3 months later we signed our first deal worth £100,000.
The sales training has made a clear impact and the team is starting to put the processes to good use. The Sales Academy delivered by Sterling Chase will help to change lives.
One day has passed since the workshop and one of our team members has already made the first sale.
Roy provided executive recruitment services to Interserve. Initially working with us to fill a key executive role of Business Development Director which was focused on winning central government business. His experience (as a former practitioner) enabled him to quickly grasp the requirement and deliver the exact match to the complex role. He is very experienced and always takes an active interest in the business and can clearly add great value and business insight into his client opportunities, having run complex bids in his sales career working for major blue-chip global organisations including IBM. In addition Roy provided graduate recruitment services resulting in excellent candidate delivery and placement. I wholeheartedly endorse Roy and would not hesitate in using him again.
The training gave me personal tools such as feedback matrices and techniques for coaching sales call sessions. Something we can implement immediately to coach the team members as they go through the structured call process. It was my first sales coaching training course as a manager and gave me tools I can use now.
Click here to get in touch with Sterling Chase.