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Privacy Policy

Registration data and other information about you are subject to our Privacy Policy. This privacy policy sets out how Sterling Chase uses and protects any information that you give us when you use this website.

Sterling Chase adheres strictly to all current Data Protection legislation, including the Data Protection Act 1998. We do not pass client names, addresses or other details to any other organisations for marketing or other purposes. Sterling Chase is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, you can be assured that it will only be used in accordance with this privacy statement and the Data Protection Act 1998.

Sterling Chase may change this policy from time to time by updating this page and without prior notice. You should check this page from time to time to ensure that you are happy with any changes.

We may collect the following information:

  • The client’s name, job title, employer and industrial sector of employment.
  • Contact information, including email address.
  • Demographic information such as postcode, preferences and interests.
  • If purchasing or subscribing to any of the e-learning packages or open sales training courses or packages, credit or debit card details to process payments/transactions.
  • Other information relevant to customer surveys and/or offers.

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping.
  • To improve our products and services.

We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.

From time to time, we may also use your information to contact you for market research purposes. We may contact you by email. We may use the information to customise the website according to your interests.

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.

If you access the Sterling Chase e-learning platform using a password, you are solely responsible for maintaining the confidentiality of that password. If you provide someone else with access to your password to the Sterling Chase e-learning platform, they will have the ability to view information about your account and make changes through the website. You agree to notify us promptly if you change your address or email so we can continue to contact you and send any notices required hereunder. If you fail to notify us promptly of a change, then any notice we send to your old address or email shall be deemed sufficient notice.

You may request details of personal information which we hold about you under the Data Protection Act 1998 and a small fee will be payable to cover our administration costs. If you would like a copy of the information held on you please communicate your request in writing to our registered address or by e-mail to support@sterlingchase.com.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible. Our contact details can be found here. We will promptly correct any information found to be incorrect.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Cookies allow web applications to respond to you as an individual and tailor their operation to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Click here to view our website’s terms and conditions.